UXC Accelerate Book a 20-min Discovery Chat

Digital health acceleration · Founded 2018 · Exeter, UK

We build digital health ventures.
And the people building them.

For founders, university spinouts and NHS innovation teams.

Multi-award winner for digital innovation support · Founder coaching · Team development.

BMJ + HSJ winners·Renurture scaling now·Behaviourally-informed loop
01 Audiences

Three buyers. One method. Pick your lane.

UXC Accelerate adapts to where you're starting from — but the underlying engine is the same. Iterative. Behaviourally-informed. Evidence-driven.

Twenty minutes. Three useful questions. A written read either way — within 48 hours.

Book a 20-min Discovery Chat
02 The method

Three stages. One loop. Built to be re-run.

The U·X·C engine: User research, eXperience iteration, evidence-led Change. Not a single waterfall — a sprint cycle that keeps re-entering discovery.

Stage 01 · ~3 wks
User

Discover

Ethnographic research, jobs-to-be-done, behavioural diagnostics. We find out what's actually broken — clinically, operationally, behaviourally — before anyone touches a build.

Deliverables
  • Stakeholder map + power dynamics
  • Jobs-to-be-done backlog
  • COM-B behavioural diagnostic
Stage 02 · ~6 wks
eXperience

Accelerate

Service blueprints, prototypes, founder coaching. Two-week sprints with real users in the loop from week one. Behavioural patterns built into the design itself.

Deliverables
  • Hi-fi prototype, clinician tested
  • Service blueprint + roles
  • Weekly founder 1:1 coaching
Stage 03 · ~3 wks
Change

Evidence

Implementation playbook, adoption metrics, evidence pack. The thing that makes commissioners say yes — and clinicians actually use it past week six.

Deliverables
  • Adoption KPI dashboard
  • Commissioner-ready evidence pack
  • Hand-off + 90-day retro
Every loop re-enters discovery — no waterfalls, ever. Full method
03 Outcomes

What moved when the method ran.

Real scale across NHS digital health work since 2018.

NHS wellbeing — burnout prevention
5,000+
NHS staff supported through wellbeing sessions to prevent burnout — across local, regional and national teams since 2018.
Source: uxcgroup.com/nhs
Public-sector evaluations
100+
Public-sector evaluations supported by the UXC team — innovation programmes, change initiatives and clinical-pathway work.
Source: uxcgroup.com/abouttus
Track record
  • 200+
    NHS teams supported with development — local, regional and national
    uxcgroup.com/nhs
  • £2.5m+
    in research and innovation grants captured by the team
    uxcgroup.com/abouttus
  • 1,000+
    wellbeing practitioners trained by the team
    uxcgroup.com/abouttus
  • 5 yrs
    of primary-care learning, published as the book Leading Primary Care
    uxcgroup.com/nhs
"

It's that psychological safety for someone to lead an intense project — and still come out sane at the other end.

Clinical lead After UXC coaching · NHS Quoted at uxcgroup.com — used here with the parent practice's permission
04 Work in the world

Things we helped ship.

A handful from the last seven years. Each one started in discovery, ran the loop, and made it past the pilot.

★ Flagship · Project5 2020 — 2025

Project5 — wellbeing for the NHS, built under pressure.

Project5 — free wellbeing service for NHS staff

A free mental-health and wellbeing service for NHS staff. Set up by UXC at the start of COVID. Bringing together a team of specialists to deliver a massive value gift to the NHS. Zero funding. Zero ask from the state. Partnered with the NHS wellbeing taskforce. Recognised with a Points of Light award from the Prime Minister.

15,000+
wellbeing sessions delivered at no cost to the NHS
£1.5m+
value of the gift to the NHS · all volunteer-delivered
Points of Light · PM award
National · UK primary care 3-year programme

Coached the national digital transformation team.

UXC coached the national team responsible for the UK's entire primary care digital transformation — and the national clinical lead — across a three-year programme. Strategic, behavioural and team-development work at the level where national policy meets implementation.

Devon NHS STP multi-award nominated

Devon Digital Accelerator.

Change-management programme and research evaluation for the Devon NHS STP. Supported the rapid implementation of online consultation across primary care — and the blueprint that scaled to support the national change programme during COVID.

Devon-wide · 120+ teams regional

Primary Care Digital Optimisation.

Regional change-management programme delivered to 120+ NHS teams across the whole of Devon. Regional conferences, leadership coaching to build change capability, and educational assets for every team.

Selected past UXC partners — NHS, university and innovation organisations
Past partners · selected2018 — present

The visible partners.

Many of our corporate clients we don't name — we work as their secret sauce, on the inside. The logos here are the visible subset. You get the same confidentiality offer.

05 Recognition

Award-winning, measurably.

Independent recognition — selected from a longer list across health innovation, neurology, patient safety and primary-care technology.

Award badge 1 Award badge 2 Award badge 3 Award badge 4 Award badge 5 Award badge 6 Award badge 7 Award badge 8 Award badge 9 Award badge 10 Award badge 11 Award badge 12
2024
Tech South West · Spotlight Award
Winner — regional technology innovation recognition.
★ Winner
2020
Points of Light · Project5
Prime Minister's award for outstanding voluntary service — recognising Project5, the free wellbeing service for NHS staff during COVID.
★ Awarded — pointsoflight.gov.uk/project5
2020
Building Better Health Award
Best Use of Technology (Primary / Community Care) — winner.
★ Winner
2019
BMJ Awards · Education Team of the Year
British Medical Journal Awards — winner.
★ Winner — bmj.com/awards
2018
HSJ Patient Safety Awards
Improving Efficiency in Healthcare with Technology — winner.
★ Winner — hsj.co.uk/awards
2016
SUDEP Institute Challenge · 1st place
USA · $30,000 prize. Recognised for digital innovation in epilepsy care.
★ 1st place
2016
BMJ Awards · Neurology
British Medical Journal Awards — winner.
★ Winner — bmj.com/awards
Start here

Ready to ship something real?
Start with a 20-minute call.

We'll diagnose where you are, name the next move, and decide together whether UXC is the right fit. No pitch deck. No CRM follow-up loop. Written diagnosis sent within 48 hours, regardless of fit.

Book the call
Duration 20 min · video call
With Dr. Craig Newman, founder
Prep None — just show up
Next Written diagnosis · 48h
Or — start with a fixed-price step £750 All-inclusive

The Formulation. A needs assessment in one meeting.

90 minutes with both Chartered Psychologists. You leave with a two-side written formulation of your challenge — current state, maintaining factors, untapped resource, diagnostic needs and a first-pass intervention. Designed as a needs assessment to support your budgeting and resource-allocation decisions.

90 min · meeting 2 psychologists · both involved 2-side formulation document
Book the Formulation