UXC. Discuss your challenge

Our work·Products we built

A mental health service for NHS staff, built in weeks, not years.

The rapid development of a full mental health service, digital front door included, to support the wellbeing of NHS staff at work through COVID-19. In partnership with the NHS wellbeing taskforce.

Project5. Digital solution development: a mental health service with a digital front door.

A painted rainbow, the symbol taken up in support of NHS staff through COVID-19

What happened, and what came of it.

Partner
NHS wellbeing taskforce
Ran
2020 to 2025
Delivered
15,000+ free wellbeing sessions
Value to the NHS
£1.5m+, all volunteer-delivered
Recognised
Prime Minister's Points of Light
  • Points of Light award
Situation

At the outset of the pandemic, Craig recognised the imminent need for a free, independent mental health and wellbeing support service for NHS frontline staff, who were coming under increasing mental and emotional pressure.

Nothing of the kind existed, and there was no time to commission one the usual way.

Intervention

Craig and Cordet recruited volunteers from the professional contacts they had built over years in the NHS, academia, the charity sector and business.

Project5 grew rapidly into an army of volunteer coaches, administrators, marketers, researchers and IT professionals, with a digital front door so any NHS worker could reach support in a few clicks.

Result

Over 15,000 wellbeing sessions were delivered at no cost to the NHS, a volunteer-delivered gift valued at more than £1.5m.

Project5 ran from 2020 to 2025, in partnership with the NHS, supporting NHS workers in every role well beyond the pandemic it was built for. The work was recognised with the Prime Minister's Points of Light award.

Start the conversation

Something like this on your desk?

Tell us what you are trying to land and we will say honestly whether we have done something close to it before, and what we would formulate first.

30 minutes · Senior psychologist · No preparation needed

Duration
30 minutes
With
Dr Craig or Dr Cordet
Preparation
None needed
Follow-up
Written, 48h